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Phone

0742425100

Patient Information

FAQ’s

You are welcome to contact our reception team if you have any questions concerning your procedure. Please find below some common questions and answers that may address your immediate queries.

Download our Admission Form

Please ensure your information is accurate to avoid any issues at the time of your admission. Should you require any assistance please contact our reception team.

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FAQ

How long will I be in Hospital for?

Your length of stay will depend on the procedure you are having and the requirements of your surgeon. We will advise you of any delays and ensure your nominated carer is notified with sufficient notice prior to your discharge.

Is there parking at the Hospital?

Far North Day Hospital is located at the intersection of Aplin and McLeod Street, on level 4 of the Cairns Central Plaza Apartments. The main public entrance is on McLeod Street, opposite Cairns Central Shopping Centre.

Patient parking is available on level 1. The entrance is located on Aplin Street side of building. Please note that spaces are limited. So please contact the reception team prior to arrival to access the carpark.

There is paid and free off-street parking available,  as well as 3-hour free parking across the road at Cairns Central Shopping Centre. (Note: after 3-hours it is paid parking).

Why do I have to fast?

To protect your lungs and airways while you are sleeping. Fasting prior to your surgery is extremely important, so please ensure you follow your fasting instructions correctly.

Why do I need someone to collect and stay with me?

This is an important question, and the reason is to ensure you are appropriately cared for post-surgery due to the medication that is administered to you during anaesthetic. Your nominated person’s responsibility is to ensure you are cared for post-discharge from hospital, and that you are safely transported home and monitored for 24-hour period after your surgery.

You cannot operate any type of motor vehicle within 24-hours post-surgery.

Our clinical team will confirm appropriate discharge plan with you and your carer. Prior to your discharge our clinical team will meet with your nominated person and go through all post-surgery instructions.

Do I need to remove my jewellery and nail polish?

There is a risk of surgical burns with metal jewellery, including earrings. For our patients own safety we request that all body jewellery be removed prior to your arrival. Nail polish and acrylic nails can interfere with the probe placed on your finger, which is there to monitor your oxygen levels throughout your procedure. Therefore, as a safety measure we request that all patients ensure nails are bare.

Will I get something to eat after my procedure?

Yes, after your procedure our recovery team will ensure you are provided with appropriate food and drinks.

What is an Advanced Health Directive, and why would I be asked if I have one?

An Advanced Health Directive, sometimes called a living will, is a formal way to give instructions about your future health care. It comes into effect only if your cognitive health deteriorates and you become unable to make your own decisions i.e. lose capacity to make decisions. For more information on Advanced Health Directive please refer to: Queensland Government – Advance Health Directive

What is a DVA, and why would I be asked if I have one?

Department of Veteran Affairs (DVA) issue health cards to veterans, their widow(s) and dependants to ensure they have access to health and other care services. There are three types of cards issued:

Gold Card

White Card

Orange Card

For more information on what each health card type is and what services are covered by them, please refer to: DVA Health Card Cover

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